Why Focusing on Employee Happiness Boosts Your Bottom Line

John Stix founded what may be one of the happiest companies in Canada. And thanks to the Plasticity Labs app he has the data to prove it: average happiness scores at his company, Fibernetics, hover in the high 80s to low 90s—impressively chipper stats.

Stix’s description of his corporate headquarters in Cambridge, Ont., makes Google’s fun-seeking campus sound dull. (“Let’s see, when do we have craft classes?” he says, mulling the in-house schedule. “Is it Thursday? Oh no, that’s boxing club.”)

But his company wasn’t always this happy. One of the first to try Plasticity’s digital platform, Fibernetics rolled out the app last June as part of an ambitious campaign to turn around what was then a struggling business. Stix co-founded the venture, a phone and Internet provider, in 2002 with his partner, Jody Schnarr, but by last year, the two had lost their passion. Sales were flagging, and customers...

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URL: 
http://www.profitguide.com/manage-grow/human-resources/why-focusing-on-employee-happiness-boosts-your-bottom-line-83508